About Us
Serving families and businesses since 1986.
The cleaning company that gets the job done right, quickly.
We believe that spaces should be stress-free. Whether it’s a crying baby, a cluttered work station, or dusty counter, our homes and places of business are filled with with the business of our lives. But they don’t need to be messy, filled with pressure, or even just look bad. Your place of business should tell your customers and employees that you care. Your home should be as stress free as possible when you get home.
How We’re Different
Integrity
The world is a scary place. Your home shouldn’t be. Our cleaning professionals are background checked, highly trained in their tools, but most importantly, will always do what is right. A reputation is the most important thing that a business has and we want to be known as those who do the right thing.
Professionalism
You should expect your cleaners to show up on time, do their job, and do it all while making you feel secure in your space. Our cleaners are friendly, kind, and trustworthy. Not only that, but they know how to do their jobs. Whether they’re cleaning granite, marble, wood, glass, or manufactured materials, our cleaners have the right tools for the job.
Speed
Whether you’re meeting with cleaners during a lunch break, trying to get to a doctor’s appointment, or have even given them a key to your place, having the job done quickly means that you need to have less mental energy keeping track of who is where. Our cleaning professionals are specifically trained in cleaning methods that quickly allow them to breeze through a kitchen, a bathroom, or an office without sacrificing quality.
Attention to Detail
When it comes to the little particulars of what makes your home yours, we want to make sure that all of the little things are done right. Whether it’s special cleaning requests or just noticing how something was placed on a shelf, we will make sure your space is just right.
Experience
Each of our cleaners, on average, has over 9 years of cleaning experience. From homes to offices, to chemicals, to particular messes, our team has the experience to make sure your space is cleaned right.
Speed
Whether you’re meeting with cleaners during a lunch break, trying to get to a doctor’s appointment, or have even given them a key to your place, having the job done quickly means that you need to have less mental energy keeping track of who is where. Our cleaning professionals are specifically trained in cleaning methods that quickly allow them to breeze through a kitchen, a bathroom, or an office without sacrificing quality.
Our Story
New City Cleaning Services originally started under a different name: T & J Cleaning. A husband and wife team, recently immigrated from Ecuador, set out to find a way to live in this great country and potentially begin bringing members of their family over with them. After getting just a few clients to begin with, what they found is that providing excellent service gets you more clients. And after 35 years, that compounding effect created a network of nearly a thousand unique customers all receiving the same excellent cleaning services without ever doing a single piece of marketing.
Looking forward to the future, we hope to continue to provide excellent service for our customers and increased pay, benefits, and a family away from family for our employees. At the end of the day, whether it’s a multistory office space or a small family dwelling, every person that interacts with that space deserves for it to be taken care. And each of our employees deserve pay and opportunities for work that will allow them to do something meaningful and provide for their families and loved ones.
We want spaces to be stress-free. Wherever you are and whatever youneed cleaned, let’s find a way to make that a possibility together.
Frequently Asked Questions
Q: How do you accomplish a fast cleaning without compromising quality?
Unlike many cleaning services, we generally send 3 to 4 people together to clean a space. This allows people to specialize in different roles to be more efficient rather than go back and forth between different tasks. If a smaller team is requested we can accommodate that request.
Q: Do I need to be there while they clean?
It’s up to you! Many of our customers are present while we clean and others gives us keys or go on errands. If you’re present, the team will work around you. And if you decide to leave, all our employees have been background checked and more importantly have a track record of honest, hard work.
Q: Do I have to provide instructions on what to clean? Do I need to provide my own supplies?
Our team has a standard operating procedure that they use to insure the majority of clients spaces are taken care. You do not have to provide anything. However, if you have a special request please let us know! We bring all of our own supplies and unless you wish to provide us with some thing in particular.
Q: What kind of packages do you offer?
Our most common cleaning package is an every other week cleaning for an hour to an hour and a half. Some of our clients have requested weekly visits or every 4 week cleanings. The majority of our cleanings are full space cleanings, although we do some partial space cleanings to go after targetted areas.
Q: If I set a regular cleaning schedule, what’s the cancellation policy?
We ask that you simply give us at least 24 hours notice so that we can re-route the crew. Additionally, if you need to pause your cleaning service for a period of more than 3 months, we ask that the first cleaning service back be a deep clean to get things back to a fantastic standard that we can upkeep.
